Server Information

The auto-restart and manor schedule, plus the support rules: when the staff fix the consequences of a failure, and when the decision is the player's own.

On this page
  1. Server auto-restart
  2. Manors (Manor)
  3. Support and the player's responsibility

# Server auto-restart

Schedule
Daily at 05:00
Countdown
30 minutes
Total restart time
~05:30

# Manors (Manor)

The castle Manor system runs in standard High Five mode: castle owners set crops and prices for buying seeds and harvests; players grow crops on mobs and turn them in at the castle. The update schedule is fixed — easy to plan your seed purchases and crop deliveries.

Manors
Enabled
Production update (new period)
Daily at 20:00
Price approval for the next period
Daily at 06:30
Manor maintenance
~6 min

# Support and the player's responsibility

We value every player — that is why the support rules are the same for everyone, including those who have supported the project with a donation. Whatever can be done in the game, the player does themselves and is responsible for it, and the staff step in when the server is at fault. These rules are part of the User Agreement (section 8) you accept when entering the game, and of the Terms of Service on the website.

Player's own mistake
Not fixed. The staff do not roll back characters, do not manually change the profession or subclasses, and do not grant or restore levels, experience, items, Adena or Coin of Luck — even if the action was accidental
Bug or server failure
We fix it. We check the logs and restore what was lost because of the failure
The service did not work as its description says
We fix it. Replaced the wrong class, did not work at all, took the payment without a result — we restore the character or refund the payment
The service worked as described, but you expected something else
Not a failure, no compensation. A service's description in the game and in the Wiki is exactly how it works — read it before you click
The final word
Server logs
Where to write
A ticket in your account on the site: it's how every bug, failure and character problem gets handled. You can send a private message to staff on Telegram, Discord or in the game for something urgent or a quick clarification, but a fast reply there isn't guaranteed, and the issue still gets resolved through a ticket
What to include in the ticket
Character name, approximate server time, what happened, a screenshot
Buying outside the official donations
Not possible: the staff never sell anything in private messages. An offer "on behalf of the admin" is a scam — report it in a ticket